Privacy Policy

1. Website Use and Measurement

When you visit this website, our web host and Cloudflare may process standard web request and performance data. Depending on the service, this may include the time of a request, IP address, browser or device characteristics, page URL, and campaign labels in a URL such as utm_source. We use this information to operate and secure the website and to understand aggregate visits and link use.

We do not use website data to build advertising audiences, sell personal information, or create individual marketing profiles. The website does not use a third-party research form or calendar service.

2. Tutor Research Emails

If you choose to email us about tutor research, we receive your email address and the information you choose to include. We use it only to decide whether the research is a fit, reply to you, and arrange or conduct a research conversation. We do not use research emails for product marketing.

Please keep examples anonymous. Do not send student or client names, contact details, dates, schedules, lesson notes, invoices, payment information, files, screenshots, or other identifiable student data. Email messages are handled by the email providers used to send and receive them.

We delete research contact details and correspondence within 90 days of our last research-related contact, or sooner if you ask us to. We may retain only de-identified research themes after that. You may decline any question, stop a conversation, or request deletion by emailing [email protected].

3. Information You Enter in the App

When you use Tutor Planner, you may choose to enter information such as student names, contact details, schools, grades, subjects, notes, lesson package balances, class records, homework or next steps, schedules, bills, learning results, and other tutoring-management information. You may also choose to attach images, PDF documents, or other supported files to relevant records.

Tutor Planner does not require a separate product account. The app does not request access to your contacts, precise location, microphone, or camera for its core student and lesson management features.

4. How We Use Information

• To display and manage students, lesson packages, class records, schedules, reports, bills, learning results, and exports.
• To sync your app data across your own devices using Apple iCloud private database services when iCloud is available and enabled.
• To process Pro subscription status, purchases, renewals, and restore purchases through Apple App Store and RevenueCat.
• When Product Improvement is enabled, to understand feature use and subscription conversion through the limited analytics described below.
• To maintain app reliability, troubleshoot issues, and improve the app experience.

5. Local Storage and iCloud Sync

Your tutoring data, including attachments you choose to import, is primarily stored locally on your device. If iCloud sync is enabled and available, the app uses Apple iCloud private database services to sync app data and associated attachments between devices signed in with your Apple ID. iCloud is provided by Apple and is governed by Apple's terms and privacy policy.

6. Subscriptions, Product Improvement Analytics, and Third-Party Services

Tutor Planner uses RevenueCat to manage App Store subscription status. RevenueCat may process purchase receipts, product identifiers, subscription status, anonymous app user identifiers, and related data needed to validate whether Pro features are unlocked. We do not sell your student or tutoring data.

Apple Ads Attribution

Starting with version 2.6, Tutor Planner uses Apple AdServices and RevenueCat to measure whether Apple Ads campaigns lead to app installations, trials and subscriptions. The app sends an Apple-generated attribution token to RevenueCat. RevenueCat requests standard attribution data from Apple and associates available campaign, ad group and keyword information with its anonymous app user identifier and subscription history.

This measurement does not collect IDFA, request App Tracking Transparency permission, or send student records, tutoring content or attachments. It is separate from the optional TelemetryDeck Product Improvement setting. We do not use this data for cross-app advertising profiles or send subscription events back to Apple Ads. Missing attribution does not establish that an installation was organic. For questions or deletion requests concerning RevenueCat data, contact [email protected]; we will help identify applicable records without requesting student data. See RevenueCat’s Privacy Policy.

Product Improvement Analytics

Starting with iOS version 2.7, including its TestFlight builds, Product Improvement is enabled by default without an initial choice dialog. A previous explicit choice to turn it off is kept. You can turn it off at any time in Settings > Support & About > Product Improvement. Earlier iOS versions retain their existing opt-in behavior. When enabled, Tutor Planner uses TelemetryDeck, provided by TelemetryDeck GmbH in Germany, for app-scoped anonymous usage analytics, and RevenueCat for the customer-linked analytics described below.

When enabled, TelemetryDeck receives a limited set of product analytics data:

• A hashed, app-scoped device identifier that is not your name, email address, phone number, Apple ID, or a custom Tutor Planner user ID.
• Fixed product interaction events, such as successfully creating a student, lesson package, or schedule; completing a lesson; opening a Pro screen; completing a share; or creating, updating, or deleting a revenue goal.
• Restricted categorical parameters such as schedule mode, share artifact type, or the source of a Pro screen.
• Technical context supplied by the SDK, such as app version and build, operating system version, device model, locale, SDK information, and a timestamp that TelemetryDeck rounds to the nearest hour on its service.

We do not send student or tutor names, contact details, schools, grades, subjects, tags, lesson titles, dates or times, lesson content, notes, homework, ratings, signatures, attachments, schedules, exported or shared content, prices, balances, revenue, currencies, purchase receipts, product identifiers, CoreData or CloudKit identifiers, RevenueCat user identifiers, precise location, advertising identifiers, or error text to TelemetryDeck.

TelemetryDeck states that it does not store IP addresses and hosts its analytics services within the European Union. Tutor Planner does not use TelemetryDeck for advertising, cross-app or cross-website tracking, session replay, or individual marketing profiles, and does not provide TelemetryDeck with a custom user identifier. For more information, see TelemetryDeck's Privacy Policy and Privacy FAQ.

RevenueCat Customer-Linked Product Analytics in iOS 2.7

When Product Improvement is enabled, RevenueCat receives categorical usage attributes linked to its app customer identifier: active-student count ranges, prepaid/postpaid/mixed billing mode, teaching setup stage, lesson-record count ranges, whether group lessons exist, and observed use of scheduling, lesson recording, preparation, classroom rewards and sharing. We also send the first observed and latest paywall entry, a snapshot of these categories when a paywall is first observed on this device, and actual paywall impressions and offering/purchase entry context. These are customer-linked attributes, not anonymous TelemetryDeck events. A first observed snapshot is not necessarily the first-ever purchase or paywall visit.

These attributes do not contain names, contact details, schools, subjects, lesson content, lesson times, notes, homework, ratings, images, financial amounts or business record identifiers. Unobserved feature use is recorded as unobserved, not as proof that a feature has never been used. Multiple devices using the same RevenueCat identity can update the same attributes. The attributes do not determine your Pro entitlement.

Turning Product Improvement off stops new improvement events, paywall impressions and new purchase-entry markers. It clears the custom segmentation attributes owned by Tutor Planner through RevenueCat when the SDK next connects, and clears the corresponding local cache. It does not retroactively delete historical transactions, analytics events or previously exported data. Purchase verification and Apple Ads attribution continue separately as described above.

7. Sharing of Information

We do not share your tutoring data with unrelated third parties except when needed to provide app functionality, perform iCloud sync, validate subscriptions, comply with legal obligations, or protect users and service security. When Product Improvement is enabled, only the limited analytics data described above is sent to TelemetryDeck and RevenueCat; tutoring content and shared content are excluded.

8. Data Retention and Deletion

You can delete students, lesson packages, class records, schedules, learning results, attachments, and related records inside the app. Deleting a record also removes attachments associated with that record from the app. Deletions remove the corresponding local data and may sync to your other devices through iCloud. You can also manage iCloud data through Apple system settings.

Turning off Product Improvement prevents future TelemetryDeck signals and the new RevenueCat improvement events and attributes described above, but does not retroactively remove previously sent analytics. These signals are not connected to a Tutor Planner account or to your tutoring records. TelemetryDeck controls retention of this analytics data under its published privacy information.

9. Children's Privacy

Tutor Planner is intended for tutors and adult users. It is not directed to children. If you enter student-related information, you are responsible for doing so only with appropriate authority and only to the extent necessary for your tutoring work.

10. Security

We use reasonable measures to protect app data. However, no method of electronic storage or transmission is completely secure. Please keep your device, Apple ID, and App Store account secure.

11. Changes to This Policy

We may update this Privacy Policy when the app changes, legal requirements change, or platform rules require updates. The latest version will be posted on this page with an updated effective date.

12. Contact

If you have questions about this Privacy Policy or data handling, contact us at [email protected].